Terms of Trade Promotion and Privacy Policy

PART 1: TERMS OF TRADE PROMOTION

1. INTRODUCTION / PURPOSE

These Terms and Conditions govern the Trade Promotion (“Promotion”) conducted by Sysintegra Pty Ltd (“Sysintegra”) at the ServiceNow World Forum 2026. The Promotion is designed to engage attendees at the Sysintegra booth while supporting the Endeavour Foundation, a charity providing support for Australians with disabilities.
Participants are encouraged to read these Terms and Conditions carefully before entering.

2. PROMOTER

Sysintegra Pty Ltd (ABN: 56 154 717 725), a Platinum Sponsor of the ServiceNow World Forum 2026. For enquiries: hello@sysintegra.com | www.sysintegra.com.au .

3. ELIGIBILITY

The Promotion is open to attendees of the ServiceNow World Forum 2026 who meet all of the following criteria:
• Are 18 years of age or older at the time of entry.
• Are an eligible participant of the World Forum event as per ServiceNow’s terms, and present at the Sysintegra booth at ICC Sydney on 30 July 2026.
• Are attending the event as a customer or end-user organisation (i.e. not as a vendor, technology partner, sponsor or service provider).
• Are not an employee, contractor or representative of Sysintegra who is involved in conducting or administering this Promotion.
• Are not an employee of ServiceNow or of any technology vendor, implementation partner, managed service provider or reseller operating in the ServiceNow ecosystem.
Entry is free. No purchase, payment or fee of any kind is required to participate.

4. PROMOTION PERIOD AND VENUE

• Date: Thursday, 30 July 2026
• Venue: Sysintegra Booth, ICC Sydney, New South Wales.

5. HOW TO ENTER

• Visit the Sysintegra booth at ICC Sydney on 30 July 2026.
• Register their contact details (name, email address and/or phone number) with a Sysintegra representative or by scanning the QR code displayed at the booth.
• Each eligible attendee is entitled to one (1) entry only..

6. PRIZE

The prize offered by Sysintegra in this Promotion is:
• $500 worth of Endeavour Foundation lottery tickets (Endeavour Lotteries, Lottery No. 468).
Important notes regarding the prize:
• Sysintegra is the promoter of this trade promotion draw only. The prize is the lottery tickets themselves, not any prize offered within the Endeavour Foundation lottery.
• The Endeavour Foundation Lottery (Lottery No. 468) is a separate, independently licensed lottery conducted by the Endeavour Foundation. The Lottery No. 468 Grand Prize (the $3.7M Maleny Prize Home) is Endeavour Foundation’s prize — not Sysintegra’s. Sysintegra makes no representation regarding outcomes of the Endeavour Foundation lottery draw, which is scheduled for 20 August 2026.
• Lottery No. 468 closes on 13 August 2026 at 9:59pm AEST. Prize tickets must be processed before this deadline for the winner to be entered into Lottery No. 468. Sysintegra will make every effort to contact the winner well in advance of this date.
• Participants should review the Endeavour Foundation’s lottery full terms and conditions at www.endeavourlotteries.com.au.
• The prize (lottery tickets) is non-transferable and cannot be exchanged for cash or any other goods.

7. PRIZE DRAW

The winner will be selected by random draw at or shortly after the conclusion of the ServiceNow World Forum 2026 on 30 July 2026. The draw is a game of chance — skill plays no part in determining the outcome. The draw will be conducted by a Sysintegra representative or an individual selected by Sysintegra at its discretion.

8. WINNER NOTIFICATION

The winner will be notified at the event on the day where possible, or via their registered email address or phone number within five (5) business days of the draw. Given that Lottery No. 468 closes on 13 August 2026 at 9:59pm AEST, Sysintegra will prioritise contacting the winner promptly following the draw to allow sufficient time for prize processing. If the winner cannot be contacted or fails to claim the prize within three (3) months of the draw date, the prize will be forfeited and Sysintegra reserves the right to conduct a new draw or dispose of the prize at its discretion.
Sysintegra will take all reasonable steps to contact the prize winner.

9. PRIZE DELIVERY

The Endeavour Foundation lottery tickets (to the value of $500) will be arranged on behalf of the winner and either delivered at the event on the day, or sent electronically or by post within a reasonable timeframe following the event. Sysintegra will confirm the delivery method with the winner upon contact.
Lottery No. 468 Ticket Processing Deadline: Prize tickets must be processed before 13 August 2026 at 9:59pm AEST for the winner to participate in Lottery No. 468. If the prize cannot be processed before this deadline for any reason, the $500 worth of Endeavour Foundation lottery tickets will instead be applied to the next available Endeavour Lotteries draw, or an active Endeavour Lotteries draw of the winner’s choosing.

10. UNCLAIMED PRIZES

If the prize remains unclaimed for three (3) months from the draw date, it will be forfeited. No further claims will be entertained after this period. Sysintegra may, at its discretion, conduct a further draw or reallocate the prize.
Note: The three (3) month unclaimed prize window applies to the overall Promotion. The separate ticket processing deadline of 13 August 2026 at 9:59pm AEST (see Section 9) governs eligibility for Lottery No. 468 specifically and takes precedence for that purpose..

11. UNCLAIMED PRIZES

Any disputes regarding the conduct of this Promotion or the claiming of a prize must be submitted in writing to Sysintegra within 30 days of the draw:
• Email: compliance@sysintegra.com
• Subject line: “Trade Promotion Dispute — ServiceNow World Forum 2026”.

Sysintegra will acknowledge all disputes within five (5) business days and respond within ten (10) business days. Sysintegra’s decision on all matters relating to this Promotion is final and binding, subject to applicable law.

12. DATA PROTECTION & PRIVACY

Personal information collected from participants (name, email address and/or phone number) will be used to administer this Promotion and contact the winner.

The winner’s details will be provided to Endeavour Foundation solely for the purpose of administering and issuing the prize. The winner will be contacted by Endeavour Foundation and required to establish a supporter profile and satisfy the eligibility requirements for Lottery 468 before the lottery tickets can be issued. The winner is under no obligation to purchase any future lottery tickets or receive ongoing marketing communications. If requested, the supporter profile can be configured so that the winner does not receive future marketing or promotional material from Endeavour Foundation.
We may also contact you about Sysintegra’s products, services or future events. You can opt out at any time by emailing compliance@sysintegra.com.
Our operations may involve the use of third-party technology platforms and tools — including cloud-based services — to process, store or manage information. Some of these services may be hosted outside Australia. Sysintegra takes reasonable steps to ensure any such processing meets applicable privacy standards.
Sysintegra handles all personal information in accordance with its Privacy Policy (available at www.sysintegra.com) and the Privacy Act 1988 (Cth). We will not sell your information or share it with unrelated third parties without your consent.

13. LIMITED LIABILITY

To the extent permitted by law, Sysintegra, ServiceNow, and the event organisers accept no liability for any loss, damage, injury or claim arising from participation in this Promotion, or from acceptance or use of the prize. Sysintegra accepts no responsibility for the conduct or outcome of the Endeavour Foundation lottery draw.

14. GENERAL CONDITIONS

• Sysintegra reserves the right to verify participant eligibility and disqualify any entries that do not comply with these Terms and Conditions.
• Sysintegra reserves the right to amend, suspend or cancel the Promotion at any time, with reasonable notice to participants where practicable.
• Any changes to these Terms and Conditions will be communicated at the Sysintegra booth or via www.sysintegra.com.
• This Promotion is conducted in New South Wales and is governed by the laws of New South Wales. The Community Gaming Act 2018 (NSW) and Community Gaming Regulation 2020 apply.
• As the total prize value offered by Sysintegra does not exceed $10,000, no NSW Trade Promotion Gaming Authority is required for this Promotion.
• By participating, entrants agree to be bound by these Terms and Conditions and accept Sysintegra’s decisions as final.

15. CONTACT

Neil Wilson (Promotion Contact)
Email: neil.w@sysintegra.com
General enquiries: hello@sysintegra.com
Website: www.sysintegra.com.au
Phone: 1800 99 24 98

PART 2: PRIVACY POLICY

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our www.sysintegra.com.au (Site). In this Privacy Policy we, us or our means Sysintegra Pty Ltd | ABN 56 154 747 725.

PERSONAL INFORMATION

The types of personal information we may collect about you include:

  • your name;
  • images of you;
  • your contact details, including email address, mailing address, street address and/or telephone number;
  • your marital status and/or anniversary;
  • your age and/or date of birth;
  • your credit card details;
  • your demographic information, such as postcode;
  • your preferences and/or opinions;
  • information you provide to us through customer surveys;
  • details of products and services we have provided to you and/or that you have enquired about, and our response to you;
  • your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
  • information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
  • additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
  • any other personal information requested by us and/or provided by you or a third party.

We may collect these types of personal information directly from you or from third parties.

COLLECTION AND USE OF PERSONAL INFORMATION

We may collect, hold, use and disclose personal information for the following purposes:

  • to enable you to access and use our Site, associated applications and associated social media platforms;
  • to contact and communicate with you;
  • for internal record keeping and administrative purposes;
  • for analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms;
  • to run competitions and/or offer additional benefits to you;
  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
  • to comply with our legal obligations and resolve any disputes that we may have; and
  • to consider your employment application.

DISCLOSURE OF PRESONAL INFORMATION TO THRIRD PARTIES

We may disclose personal information to:

  • third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
  • our employees, contractors and/or related entities;
  • our existing or potential agents or business partners;
  • sponsors or promoters of any competition we run;
  • anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
  • courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
  • courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia [including in India] ;and
  • third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.

We may store personal information overseas. Where we disclose your personal information to the third parties listed above, these third parties may also store, transfer or access personal information outside of Australia. Unless we seek and receive your consent to an overseas disclosure of your personal information, we will only disclose your personal information to countries with laws which protect your personal information in a way which is substantially similar to the Australian Privacy Principles and/or we will take such steps as are reasonable in the circumstances to require that overseas recipients protect your personal information in accordance with the Australian Privacy Principles.

HOW WE TREAT PERSONAL INFORMATION THAT IS ALSO SENSITIVE INFORMATION

Sensitive information is a subset of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your trade union or other professional associations or memberships, or criminal records.

Sensitive information includes:

  • professional or trade association or trade union,
  • criminal record

We only collect, hold, use and disclose sensitive information for the following purposes:

  • any purposes you consent to;
  • the primary purpose for which it is collected;
  • secondary purposes that are directly related to the primary purpose for which it was collected, including disclosure to the above listed third parties as reasonably necessary to provide our services to you;
  • to contact emergency services, or to speak with your family, partner or support person where we reasonably believe there is a serious risk to the life, health or safety of you or another person and it is impracticable for us to obtain your consent; and
  • if otherwise required or authorised by law.

YOUR RIGHTS AND CONTROLLING YOUR INFORMATION

Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information.  If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.  An administrative fee may be payable for the provision of such information.  In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

STORAGE AND SECURITY

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

COOKIES AND WEB BEACONS

We may use cookies on our Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.

We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

LINKS TO OTHER WEBSITES

Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

AMENDMENTS

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact us at:
Sysintegra Pty Ltd | ABN 56 154 747 725

Email: privacy@sysintegra.com

Last update: 30 March 2026
Privacy Policy provided by LegalVision.com.au

  • hello@sysintegra.com
  • +61 1800 99 24 98