Workshop | Wednesday, 23 September 2026 | 11:00 AM AEST

Turning OT Asset Visibility into Field Workforce Productivity

Critical Infrastructure Compliance

With the Enhanced CIRMP Rules now in effect from 10 June 2026, responsible entities across the electricity, gas, water, and freight sectors must ensure their risk management programs align with recognised industry frameworks. At the core of every framework lies the same fundamental question: Can you demonstrate an accurate, up-to-date inventory of your OT assets and the critical dependencies that support them?

Join Sysintegra for a practical session on deploying ServiceNow OT Management in Australian critical infrastructure environments. We will cover the OT CMDB design decisions, discovery patterns that don’t put a plant at risk, and what ServiceNow’s Armis acquisition changes for your roadmap.

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Operational Technology Management

What You Will Learn

  • The blind spot hiding behind the threat: Whether your organisation aligns with AESCSF, SOCI, or another recognised standard, the starting point remains the same: Can you produce an accurate, up-to-date inventory of your OT assets and their dependencies? We will show you how to assess your current state and identify any gaps in your OT asset visibility and management capabilities.
  • OT CMDB design decisions that determine success: CMDB models are built differently based on customer requirements. We will cover the key architectural decisions in designing an OT CMDB within ServiceNow, and the trade-offs that affect long-term maintainability and reporting accuracy.
  • What the Armis acquisition means for your roadmap: ServiceNow's acquisition of Armis has real implications for OT visibility and security tooling. We will break down what's changing and how it should factor into your platform and vendor roadmap decisions.
Your hosts

Meet the Experts

Lead Solutions Architect, Sysintegra

Ben Prinsloo

An enterprise automation specialist with 28 years' IT experience, who is focused on helping organisations harness emerging technologies to modernise workflows and drive measurable business outcomes across the ServiceNow ecosystem.

Specialist Account Executive, Sysintegra
Chris Loo

A technology leader with 25 years' experience spanning digital consulting, ServiceNow solutions, cybersecurity, cloud, and enterprise infrastructure. Chris partners with organisations to solve complex challenges through impact-driven transformation.

Secure your seat for the live session

Wednesday, 23 September 2026 · 11:00 AM AEST. Free to attend, and we’ll send the recording to everyone who registers

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Free to attend · Recording sent to all registrants

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