Using examples from real implementations, we will be discussing how you can create an intuitive and clean ServiceNow Portal experience. Create a single-access point to information resources, that is easy to use, get’s users quick access to information they need, and reduce demands on IT.

• Create a clean and intuitive experience for employees and customers
• Enable external parties, like suppliers and customers, to quickly find and access the information they need securely.
• Create unique views for new starters and tailor their portal experience to get them up-to-speed faster.
• Measure and improve employee/customer/supplier satisfaction (we will discuss how you can do this via design, optimising categorisation, as well as including surveys)

Itinerary: 30 minutes workshop, 15 minutes open Q&A

Don’t miss this valuable and informative session.
We look forward to seeing you there.