Sysintegra-Logo at

Knowledge
2022

Register to meet us at the event

    servicenow

    Knowledge * Sydney * May 25-26

    ServiceNow Consulting Partner Melbourne & Sydney – Australia2023-11-16T05:28:09+00:00

    The Smarter Way to Workflow

    Bespoke ServiceNow Applications
    Branded Employee Experience Design
    Enhance, Operate and Support

    Why People Choose Us

    0

    Enterprise Service Management Projects in AU/NZ

    0

    Years of Enterprise Service Management Experience

    0

    ServiceNow Store
    Apps Built on Now
    Platform

    0

    Excellent Customer Satisfaction Score

    ServiceNow Solutions
    Consulting

    Transform How Your Business Operates

    Sysintegra are experts in enterprise-level service management and automation solution providers. As a ServiceNow partner, we help organisations leverage the NowPlatform to bridge the gap between technology and people and streamline processes to achieve their business goals efficiently and cost-effectively.

    We have expertise in :
    • ITSM (Service Management)
    • ITOM (Operations Management)
    • CSM (Customer Service Management)
    • ITBM (Business Management)
    • ServiceNow integration
    • Custom API Integrations and Integration Hub
    • Managed Services
    • Bespoke Applications Built on Now Platform
    • ServiceNow Employee Experience design

    Our Most Popular
    Services

    As a specialised consulting firm, Sysintegra is passionate about Service Management. Our highly experienced consultants help organizations of all sizes leverage ServiceNow to boost productivity and profitability. We cover implementation, testing, support, quality assurance and more.

    Solution Strategy
    and Implementation

    • Prepare your Service Management roadmap

    • Best practice ServiceNow rollout

    Cloud
    Integration

    • Integration architecture and solution design
    • Security and scalability

    Application
    Development

    • Develop custom ServiceNow applications
    • Process automation and customisation

    Maintenance and
    Support

    • ServiceNow platform upgrades

    • Ecosystem tool audit

    Resource as a
    Service

    • Expert Administrators and Developers
    • Engage our team for support during peak workloads

    Explore Our Managed
    Services Package

    Contact Us

    ServiceNow Security
    Operations

    Quickly identifying vulnerabilities is a top priority for every organisation. With ServiceNow®, you can deliver a higher quality of service and remain compliant

    Download Whitepaper

    ServiceNow Governance, Risk, and Compliance

    Sysintegra has broad experience in implementing ServiceNow Security Operations, Governance, Risk and Compliance, and we comprehend the unique needs..

    Download Whitepaper

    Lets Connect!

      FAQ’s

      What experience does SysIntegra have in implementing ServiceNow Governance, Risk, and Compliance solutions?2023-11-10T06:45:02+00:00

      We have extensive experience and a deep understanding of unique organisational needs in this area.

      What does ServiceNow Security Operations entail?2023-11-10T06:44:04+00:00

      It focuses on quickly identifying vulnerabilities to deliver higher service quality and maintain compliance.

      What are the advantages of engaging SysIntegra’s Resource as a Service?2023-11-10T06:42:42+00:00

      You get access to skilled professionals to manage increased workloads without the need for permanent hires.

      How can SysIntegra support organisations during peak workloads?2023-11-10T06:41:40+00:00

      We offer expert administrators and developers as a resource to assist during periods of increased demand.

      What is an “ecosystem tool audit,” and why is it important?2023-11-10T06:40:27+00:00

      It’s a comprehensive audit of your ecosystem to identify areas for improvement and enhanced efficiency.

      What do you offer in terms of ServiceNow platform upgrades?2023-11-10T06:38:52+00:00

      We provide services to ensure that your ServiceNow platform is up-to-date and functioning optimally.

      What is “process automation and customisation” in Application Development?2023-11-10T06:38:04+00:00

      We automate and customise processes to fit your organisation’s unique requirements and workflows.

      What kind of custom applications does SysIntegra develop for ServiceNow?2023-11-10T06:36:54+00:00

      We specialise in creating custom ServiceNow applications that are tailored to your specific needs.

      How does SysIntegra address security and scalability in cloud integration?2023-11-10T06:36:10+00:00

      We implement solutions that adhere to robust security measures while ensuring scalability as your business grows.

      What does “Integration architecture and solution design” entail?2023-11-10T06:34:59+00:00

      We ensure that systems are integrated smoothly, focusing on security and scalability, especially during the transition to the cloud.

      What is a best practice ServiceNow rollout, and why is it essential?2023-11-10T06:32:52+00:00

      It’s a methodical approach to implementing ServiceNow that maximises benefits and minimise disruptions.

      How does SysIntegra help in preparing a Service Management roadmap?2023-11-10T06:31:24+00:00

      We collaborate with your organisation to create a roadmap that aligns with your objectives, focusing on best practices.

      What are some of the key services provided by SysIntegra?2023-11-10T06:30:27+00:00

      Our services include Solution Strategy and Implementation, Cloud Integration, Application Development, Maintenance and Support, and Resource as a Service.

      What areas of expertise does SysIntegra offer in ServiceNow Solutions?2023-11-10T06:28:21+00:00

      We specialise in IT Service Management (ITSM), Operations Management (ITOM), Customer Service Management (CSM), Business Management (ITBM), ServiceNow integration, Custom API Integrations, Integration Hub, Managed Services, and bespoke applications.

      What is SysIntegra’s Customer Satisfaction Score?2023-11-10T06:15:06+00:00

      Our customer satisfaction score stands at an impressive 4.81 out of 5, reflecting our dedication to excellence.

      Tell us more about the ServiceNow Store apps built on the Now Platform.2023-11-10T06:14:12+00:00

      We’ve contributed two apps to the ServiceNow Store, demonstrating our commitment to the ServiceNow community.

      How many years of experience does SysIntegra have in Enterprise Service Management?2023-11-10T06:13:29+00:00

      We have over a decade of experience in Enterprise Service Management.

      What distinguishes SysIntegra in the field of Enterprise Service Management?2023-11-10T06:12:14+00:00

      With over 100 successful projects in Australia and New Zealand, we bring local expertise to the table.

      How does ServiceNow bridge the gap between technology and people?2023-11-10T06:10:27+00:00

      ServiceNow helps streamline processes, making it cost-effective and efficient in achieving business goals.

      What does SysIntegra offer in terms of workflow solutions?2023-11-10T06:09:22+00:00

      SysIntegra offers a smarter way to workflow through ServiceNow, providing bespoke applications, branded employee experience design, and support services.

      Know More

      Lets Connect!

      FAQ’s

        What experience does SysIntegra have in implementing ServiceNow Governance, Risk, and Compliance solutions?2023-11-10T06:45:02+00:00

        We have extensive experience and a deep understanding of unique organisational needs in this area.

        What does ServiceNow Security Operations entail?2023-11-10T06:44:04+00:00

        It focuses on quickly identifying vulnerabilities to deliver higher service quality and maintain compliance.

        What are the advantages of engaging SysIntegra’s Resource as a Service?2023-11-10T06:42:42+00:00

        You get access to skilled professionals to manage increased workloads without the need for permanent hires.

        How can SysIntegra support organisations during peak workloads?2023-11-10T06:41:40+00:00

        We offer expert administrators and developers as a resource to assist during periods of increased demand.

        What is an “ecosystem tool audit,” and why is it important?2023-11-10T06:40:27+00:00

        It’s a comprehensive audit of your ecosystem to identify areas for improvement and enhanced efficiency.

        What do you offer in terms of ServiceNow platform upgrades?2023-11-10T06:38:52+00:00

        We provide services to ensure that your ServiceNow platform is up-to-date and functioning optimally.

        What is “process automation and customisation” in Application Development?2023-11-10T06:38:04+00:00

        We automate and customise processes to fit your organisation’s unique requirements and workflows.

        What kind of custom applications does SysIntegra develop for ServiceNow?2023-11-10T06:36:54+00:00

        We specialise in creating custom ServiceNow applications that are tailored to your specific needs.

        How does SysIntegra address security and scalability in cloud integration?2023-11-10T06:36:10+00:00

        We implement solutions that adhere to robust security measures while ensuring scalability as your business grows.

        What does “Integration architecture and solution design” entail?2023-11-10T06:34:59+00:00

        We ensure that systems are integrated smoothly, focusing on security and scalability, especially during the transition to the cloud.

        What is a best practice ServiceNow rollout, and why is it essential?2023-11-10T06:32:52+00:00

        It’s a methodical approach to implementing ServiceNow that maximises benefits and minimise disruptions.

        How does SysIntegra help in preparing a Service Management roadmap?2023-11-10T06:31:24+00:00

        We collaborate with your organisation to create a roadmap that aligns with your objectives, focusing on best practices.

        What are some of the key services provided by SysIntegra?2023-11-10T06:30:27+00:00

        Our services include Solution Strategy and Implementation, Cloud Integration, Application Development, Maintenance and Support, and Resource as a Service.

        What areas of expertise does SysIntegra offer in ServiceNow Solutions?2023-11-10T06:28:21+00:00

        We specialise in IT Service Management (ITSM), Operations Management (ITOM), Customer Service Management (CSM), Business Management (ITBM), ServiceNow integration, Custom API Integrations, Integration Hub, Managed Services, and bespoke applications.

        What is SysIntegra’s Customer Satisfaction Score?2023-11-10T06:15:06+00:00

        Our customer satisfaction score stands at an impressive 4.81 out of 5, reflecting our dedication to excellence.

        Tell us more about the ServiceNow Store apps built on the Now Platform.2023-11-10T06:14:12+00:00

        We’ve contributed two apps to the ServiceNow Store, demonstrating our commitment to the ServiceNow community.

        How many years of experience does SysIntegra have in Enterprise Service Management?2023-11-10T06:13:29+00:00

        We have over a decade of experience in Enterprise Service Management.

        What distinguishes SysIntegra in the field of Enterprise Service Management?2023-11-10T06:12:14+00:00

        With over 100 successful projects in Australia and New Zealand, we bring local expertise to the table.

        How does ServiceNow bridge the gap between technology and people?2023-11-10T06:10:27+00:00

        ServiceNow helps streamline processes, making it cost-effective and efficient in achieving business goals.

        What does SysIntegra offer in terms of workflow solutions?2023-11-10T06:09:22+00:00

        SysIntegra offers a smarter way to workflow through ServiceNow, providing bespoke applications, branded employee experience design, and support services.

        Know More
        • Australia Post
        • NBN
        • Nufarm
        • IBM
        • Victoria
        • KPMG logo
        • Norther-Health-Large-300x67

        What our customers say about us

        customer-focused, easy to deal with & deliver well

        Sysintegra is a lot more customer-focused than other organisations we have dealt with. We are very happy that we chose Sysintegra as our partner

        Service Delivery & Digital Systems Manager, A Large Australian Legal Services Firm
        Before engaging Sysintegra presented a very promising proposal, during the project they worked in close partnership with us and delivered what they promised – all on time, all proposed features and within budget. Although it sounds normal, it is not very common in our experience with consulting partners over the years.
        Sysintegra team delivered very well on their promise
        CIO, Public Hospitals Network, Victoria
        We found Sysintegra easy to deal with, open to discuss hard issues and they worked to resolve them rather than pointing blame. Their strong expertise in ServiceNow and Telecommunications segment helped us to deliver our innovative asset management features and custom applications to our internal customers.
        Head of Internal Telecommunications Services, Large Australian Telecommunications Company, (ServiceNow)

        Well done Sysintegra Team – a short, sharp effort which has alleviated some of our key pain points

        Service Management Owner & Head of IT Operations, Leading Retailer, Australia (ServiceNow)
        The honest, transparent and mutually supportive relationship that Sysintegra and Telstra maintained before, during and after the project is an example of true partnership between the customer and their solution consulting partner.
        Services Governance Manager, Leading Australian Telecommunications Customer (ServiceNow)
        Copyright 2023 Sysintegra | All Rights Reserved | Sysintegra Pty Ltd, Melbourne, Victoria, Australia
        linkedinEmailskype