Sysintegra-Logo at


Register to meet us at the event


    Knowledge * Sydney * May 25-26



    What is Sysintegra’s primary goal when enhancing Employee Experience with ServiceNow?2024-01-19T03:07:59+00:00

    Our primary goal is to create a user-centred, engaging, and intuitive experience that simplifies workflow and empowers users to accomplish tasks efficiently.

    What kind of support and guidance does Sysintegra provide to clients during and after project implementation?2024-01-19T03:08:25+00:00

    We provide comprehensive support, guidance, and quality assurance during project implementation and continue to offer support after the project is completed.

    How can we get started with Sysintegra to enhance our Employee Experience?2024-01-19T03:08:59+00:00

    You can contact us to discuss your organisation’s needs and explore how we can help enhance your Employee Experience.

    How do you ensure that the Employee Experience remains user-centric and adaptive?2023-11-10T14:54:05+00:00

    Regular feedback and monitoring are integral to our approach. We make necessary adjustments to keep the Employee Experience user-centric and adaptive.

    Can SysIntegra help integrate Employee Experience solutions with existing systems?2023-11-10T14:53:07+00:00

    Yes, we have the capability to integrate our solutions with your existing systems, ensuring a smooth transition and coexistence.

    How does Sysintegra keep up with the evolving needs of organisations?2024-01-19T03:09:28+00:00

    We stay updated with the latest trends and technologies to ensure that our designs remain relevant and adaptable to changing organisational needs.

    What kinds of organisations benefit from Sysintegra’s expertise?2024-01-19T03:49:05+00:00

    Organisations of all sizes and industries benefit from Sysintegra’s expertise in creating a tailored ServiceNow Employee Experience.

    Can you provide examples of Sysintegra’s successful projects in creating Employee Experiences?2024-01-19T03:50:02+00:00

    While we respect client confidentiality, we have successfully transformed the Employee Experience for various organisations, helping them achieve their goals.

    What should users remember after interacting with the ServiceNow Employee Experience?2023-11-10T14:49:08+00:00

    Users should leave the platform with a positive and welcoming experience, encouraging them to return for subsequent visits.

    How does Sysintegra create an experience tailored to each user?2024-01-19T03:51:05+00:00

    Our designs are customised to suit the unique needs and preferences of different user groups, ensuring a personalised experience.

    Who should enjoy the Employee Experience created by Sysintegra?2024-01-19T03:51:34+00:00

    The Employee Experience is designed to cater to employees, contractors, suppliers, vendors, and other parties who should find navigation effortless and resource access prompt.

    What is the strategic framework underneath the user-centred design?2023-11-10T14:46:46+00:00

    Beneath the simple design, there is a strategic framework and workflows that are carefully crafted to align with user-profiles, job roles, and organisational requirements.

    How does Sysintegra ensure that users enjoy a consumer-grade experience?2024-01-19T03:52:19+00:00

    We design the ServiceNow Employee Experience to be simple, user-friendly, and engaging, ensuring it feels like a consumer-grade experience.

    What kind of experience does Sysintegra aim to create for users?2024-01-19T03:52:47+00:00

    Sysintegra aims to create an experience that leaves users with a positive impression and encourages them to return for future interactions.

    How does Sysintegra keep users informed within the Employee Experience?2024-01-19T03:53:16+00:00

    We incorporate features that keep users updated on important information, events, and changes, ensuring they are well-informed.

    How does Sysintegra encourage the adoption of new processes?2024-01-19T03:53:41+00:00

    Our designs are geared towards making the adoption of new processes more inviting and user-friendly, providing guidance for change.

    How does Sysintegra make problem-solving via self-service possible?2024-01-19T03:54:16+00:00

    We design the ServiceNow Employee Experience to empower users to solve problems independently through easy navigation and access to resources.

    What makes a ServiceNow Employee Experience great according to Sysintegra?2024-01-19T03:54:44+00:00

    A great ServiceNow Employee Experience not only offers a user-friendly interface but also promotes self-service, encourages the adoption of new processes, keeps users informed, and leaves a positive and memorable impression.

    How does Sysintegra ensure quick access to information?2024-01-19T03:55:19+00:00

    We implement design and navigation that allows users to quickly locate and access the information or resources they need.

    Can you explain what “effective user flows” mean?2023-11-10T14:40:03+00:00

    Effective user flows are pathways that guide users through the system efficiently, helping them accomplish tasks and access resources with ease.

    How does Sysintegra make the Employee Experience intuitive and engaging?2024-01-19T05:04:52+00:00

    We design interfaces that are intuitive, encouraging user interaction, and creating an engaging environment.

    What is the concept of being “user-centred in design”?2023-11-10T14:38:10+00:00

    Being user-centred means that our designs are driven by the needs and preferences of the users, ensuring a practical and engaging experience.

    What is the key focus when creating a ServiceNow Employee Experience with Sysintegra?2024-01-19T06:36:17+00:00

    Our focus is on creating a user-centred, intuitive, and engaging experience that simplifies navigation and provides quick access to essential information.

    What sets Sysintegra apart in terms of customer satisfaction?2024-01-19T07:18:52+00:00

    Sysintegra prides itself on one of the highest Customer Satisfaction (CSAT) ratings in the industry, reflecting our commitment to delivering exceptional service.

    Why are you trusted by iconic Australian brands?2023-11-10T14:35:26+00:00

    Our reputation for delivering exceptional ServiceNow Employee Experience solutions has made us the trusted choice for renowned Australian brands.

    What is the significance of “Successful UI/UX Projects”?2024-01-19T07:20:09+00:00

    Sysintegra’s track record of successful UI/UX projects demonstrates our ability to create intuitive and engaging designs for our clients.

    Can you tell us more about the extensive widget library?2023-11-10T14:33:37+00:00

    Our extensive widget library provides a range of tools and features that enhance the ServiceNow Employee Experience, making it even more functional and user-friendly.

    What are the key reasons for choosing Sysintegra?2024-01-19T07:21:21+00:00

    Sysintegra is trusted for its successful UI/UX projects, and partnerships with iconic Australian brands.

    How can I make ServiceNow Employee Experience my own?2024-01-19T07:22:03+00:00

    Sysintegra helps you create an intuitive user experience that is not only engaging but also tailored to your organisation. We focus on simplicity and usability.

    What does Sysintegra specialise in?2024-01-19T07:22:48+00:00

    Sysintegra specialises in creating a seamless and engaging ServiceNow Employee Experience that is customised to your organisation’s unique needs.

    What experience does Sysintegra have in implementing ServiceNow Governance, Risk, and Compliance solutions?2024-01-19T07:23:29+00:00

    We have extensive experience and a deep understanding of unique organisational needs in this area.

    What does ServiceNow Security Operations entail?2023-11-10T06:44:04+00:00

    It focuses on quickly identifying vulnerabilities to deliver higher service quality and maintain compliance.

    What are the advantages of engaging Sysintegra’s Resource as a Service?2024-01-19T07:24:14+00:00

    You get access to skilled professionals to manage increased workloads without the need for permanent hires.

    How can Sysintegra support organisations during peak workloads?2024-01-22T03:06:51+00:00

    We offer expert administrators and developers as a resource to assist during periods of increased demand.

    What is an “ecosystem tool audit,” and why is it important?2023-11-10T06:40:27+00:00

    It’s a comprehensive audit of your ecosystem to identify areas for improvement and enhanced efficiency.

    What do you offer in terms of ServiceNow platform upgrades?2023-11-10T06:38:52+00:00

    We provide services to ensure that your ServiceNow platform is up-to-date and functioning optimally.

    What is “process automation and customisation” in Application Development?2023-11-10T06:38:04+00:00

    We automate and customise processes to fit your organisation’s unique requirements and workflows.

    What kind of custom applications does Sysintegra develop for ServiceNow?2024-01-19T07:25:57+00:00

    We specialise in creating custom ServiceNow applications that are tailored to your specific needs.

    How does Sysintegra address security and scalability in cloud integration?2024-01-19T07:25:30+00:00

    We implement solutions that adhere to robust security measures while ensuring scalability as your business grows.

    What does “Integration architecture and solution design” entail?2023-11-10T06:34:59+00:00

    We ensure that systems are integrated smoothly, focusing on security and scalability, especially during the transition to the cloud.

    What is a best practice ServiceNow rollout, and why is it essential?2023-11-10T06:32:52+00:00

    It’s a methodical approach to implementing ServiceNow that maximises benefits and minimise disruptions.

    How does Sysintegra help in preparing a Service Management roadmap?2024-01-19T12:40:13+00:00

    We collaborate with your organisation to create a roadmap that aligns with your objectives, focusing on best practices.

    What are some of the key services provided by Sysintegra?2024-01-22T03:08:58+00:00

    Our services include Solution Strategy and Implementation, Cloud Integration, Application Development, Maintenance and Support, and Resource as a Service.

    What areas of expertise does Sysintegra offer in ServiceNow Solutions?2024-01-22T03:09:57+00:00

    We specialise in IT Service Management (ITSM), Operations Management (ITOM), Customer Service Management (CSM), Business Management (ITBM), ServiceNow integration, Custom API Integrations, Integration Hub, Managed Services, and bespoke applications.

    What is Sysintegra’s Customer Satisfaction Score?2024-01-22T03:10:51+00:00

    Our customer satisfaction score stands at an impressive 4.81 out of 5, reflecting our dedication to excellence.

    Tell us more about the ServiceNow Store apps built on the Now Platform.2023-11-10T06:14:12+00:00

    We’ve contributed two apps to the ServiceNow Store, demonstrating our commitment to the ServiceNow community.

    How many years of experience does Sysintegra have in Enterprise Service Management?2024-01-22T03:12:11+00:00

    We have over a decade of experience in Enterprise Service Management.

    What distinguishes Sysintegra in the field of Enterprise Service Management?2024-01-22T03:12:56+00:00

    With over 100 successful projects in Australia and New Zealand, we bring local expertise to the table.

    How does ServiceNow bridge the gap between technology and people?2023-11-10T06:10:27+00:00

    ServiceNow helps streamline processes, making it cost-effective and efficient in achieving business goals.

    What does Sysintegra offer in terms of workflow solutions?2024-01-22T03:13:59+00:00

    Sysintegra offers a smarter way to workflow through ServiceNow, providing bespoke applications, branded employee experience design, and support services.

    What benefits can I expect with ServiceNow’s Total Experience approach?2023-11-10T06:03:04+00:00

    With ServiceNow’s Total Experience approach, you can create a beautiful, functional, and bold branded experience that simplifies complex workflows and offers a consumer-grade experience to all users, ultimately enhancing productivity and satisfaction.

    How can a great portal encourage the adoption of new processes?2023-11-10T06:03:40+00:00

    A well-designed portal like ServiceNow fosters a positive and engaging experience, making users more receptive to adopting new processes and changes.

    What makes a great ServiceNow Employee Experience different?2023-11-10T06:04:06+00:00

    A great ServiceNow Employee Experience goes beyond usability. It transforms problem-solving, promotes self-service, keeps users informed, and leaves a lasting positive impression, encouraging repeated visits.

    How does ServiceNow enable Quick Access to Information?2023-11-10T06:04:28+00:00

    ServiceNow ensures that users, including employees, contractors, suppliers, and vendors, can easily access critical information and resources, enhancing productivity.

    What is the objective of making ServiceNow “Intuitive & Engaging”?2023-10-31T13:46:42+00:00

    ServiceNow aims to provide an intuitive and engaging user experience that encourages users to explore, find solutions, and interact with processes effortlessly.

    How does ServiceNow create Effective User Flows?2023-10-31T13:46:04+00:00

    ServiceNow leverages careful consideration of user-profiles, job roles, and daily requirements to design workflows that facilitate a seamless and efficient user experience.

    What sets ServiceNow apart in terms of User-Centered Design?2023-11-01T04:21:50+00:00

    ServiceNow is designed with a user-centered approach, focusing on intuitive and engaging interfaces that prioritise ease of navigation and quick access to essential resources.

    What is the significance of an “Extensive Widget Library”?2023-11-01T04:18:40+00:00

    The Extensive Widget Library provides a wide range of customisable tools and components to personalise your ServiceNow experience, allowing you to tailor it to your specific needs.

    Why should I choose ServiceNow Employee Experience?2023-10-31T13:44:04+00:00

    ServiceNow Employee Experience offers an extensive Widget Library, successful UI/UX projects, and is trusted by iconic Australian brands, ensuring a robust and reliable solution for your organization.

    What is meant by “Elevate Your ServiceNow Total Experience”?2023-10-31T13:43:30+00:00

    Elevating your ServiceNow Total Experience means enhancing the way you use ServiceNow, making it more engaging, intuitive, and user-centered to create a truly exceptional experience for all stakeholders.