ABOUT US

Sysintegra specialises in Service Management & Service Automation consulting across the APAC region. We offer a 360-degree service while remaining highly focused on our vision for simplifying and automating business services for a sophisticated customer experience (CX) as well as employee experience (EX). Our services include Software, Process, Custom Business Apps, integrations, CDCI and full lifecycle support for those platforms such as managed support, training and continuous improvement roadmap/strategy.

In a short space of time, Sysintegra has made a significant positive impact on the IT and business operations of many organisations, by designing and deploying high quality robust solutions, and offering ongoing comprehensive support, at a price point that is
equally affordable for large corporations and SMEs.

Sysintegra – The Difference!

We are different! Our aspiration to be the most recommended Service & Systems Management expert in Asia Pacific is fundamental to our culture. First and foremost, we aim to offer high end, expert consultancy services to our clients and partners on a consistent basis. At Sysintegra, we stand out from the crowd because we are agile, responsive, trustworthy and transparent in all that we do. Our rapidly expanding client base have confidence in our services as our staff are knowledgeable, engaging and willing to go the extra mile to ensure that your goals are fulfilled.

Our success is in no small part due to our outstanding customer-centric approach – our focus is always on your business goals, your staff and customer needs, and your return on investment (ROI). It is our philosophy to build the best possible solution for our clients based on these criteria, without bias towards any particular technology or supplier.

Within our business, we have unparalleled skills and experience in curating and implementing BMC’s market leading suite of products – including Remedy ITSM, Remedyforce, Control M Workload Automation, TrueSight Operations Management, and Cloud Lifecycle Management – as well as emerging service management platforms such as Sumo Logic amongst others. Every single member of the Sysintegra team is an expert in their own right – our management team hand pick each consultant based on their specific skillset, numerous years of implementation experience and their reputation in the marketplace. And with offices strategically placed in Melbourne (Australia), Bangalore (India) and Abu Dhabi (UAE), we can offer unrivalled, flexible support regardless of location.

In addition to serving our customers direct, Sysintegra is also a trusted delivery partner for some of the world’s biggest technology brands – we are proud to execute large service management projects for companies including IBM, Infosys, Wipro, HCL and Tech Mahindra.

Why Sysintegra?

 Proven experience in delivering large scale ITSM projects across the APAC region.

 Extremely well-qualified, experienced and dedicated team.

 Accredited partners of several leading technology vendors, including BMC and Sumo Logic.

 Outstanding customer-centric approach ensuring client satisfaction and success.

 Delivery partner status with a number of large global brands, including IBM.

 Global presence allows high quality, cost effective, flexible consultancy services.

 One of the fastest growing service management consultancies in the APAC region.

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